Terms & Conditions
Welcome to Raksha Health Solutions. By accessing our website, enrolling in our membership, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
About Raksha Health Solutions
Raksha Health Solutions provides guided healthcare assistance by helping members connect with appropriate specialists, diagnostic labs, and hospitals within our network. Raksha is not a hospital, clinic, or insurance provider.
Membership Eligibility
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Membership is open to individuals who provide accurate and valid personal information during enrollment.
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Aadhaar details are collected strictly for identity verification and eligibility purposes.
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Membership becomes active immediately upon successful payment.
Raksha reserves the right to approve, suspend, or terminate membership if false or misleading information is provided.
Membership Fees
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The annual membership fee is ₹1,000 per year, unless otherwise specified.
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Membership fees are non-transferable.
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Prices are subject to change, but any changes will apply only to future renewals.
Nature of Services
Raksha Health Solutions provides:
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Healthcare guidance and support
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Assistance in identifying suitable specialists
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Access to discounted services through partner hospitals and labs
Raksha does not provide medical diagnosis, treatment, or emergency services. All medical decisions and treatments are the responsibility of the healthcare providers and the member.
No Medical Liability
Raksha Health Solutions does not:
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Guarantee medical outcomes
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Influence or interfere with a doctor’s clinical judgment
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Replace professional medical advice
Members are advised to consult qualified healthcare professionals for diagnosis and treatment.
Partner Network
Discounts and benefits offered through partner hospitals, doctors, and labs are subject to:
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Availability
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Partner policies
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Medical necessity
Raksha is not responsible for pricing changes, service quality, or disputes arising directly with third-party providers.
Member Responsibilities
Members agree to:
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Provide accurate and up-to-date personal information
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Use Raksha services responsibly and ethically
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Not misuse or attempt to exploit membership benefits
Any misuse may result in suspension or termination of membership without refund.
Refund & Cancellation
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Membership fees are generally non-refundable once services are activated.
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In exceptional cases, refunds may be considered at Raksha’s discretion.
Data Privacy
All personal data is handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in that policy.
Service Modifications
Raksha Health Solutions reserves the right to:
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Modify or discontinue any service
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Update membership benefits
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Revise these Terms & Conditions
Any changes will be effective immediately upon posting on the website.
Limitation of Liability
Raksha Health Solutions shall not be held liable for:
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Medical outcomes or treatment decisions
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Delays or disruptions caused by healthcare providers
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Indirect, incidental, or consequential damages
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Contact Information
For questions or clarifications regarding these Terms & Conditions, please contact:
