Privacy Policy

At Raksha Health Solutions, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us while using our website and services.

By accessing or using our services, you agree to the practices described in this policy.

Information We Collect

When you enroll or interact with Raksha Health Solutions, we may collect the following information:

Personal details such as name, phone number, date of birth, and Aadhaar number
Basic demographic and contact information
Payment-related information (processed securely through trusted payment gateways)
Information shared during healthcare guidance or support interactions

We collect only the information necessary to provide guided healthcare services effectively.

How We Use Your Information

Your information is used solely to:

Verify membership eligibility and activate services
Provide personalized healthcare guidance
Connect you with appropriate specialists, labs, and hospitals
Communicate important service updates or support information
Improve our services and user experience

We do not sell, rent, or trade your personal data to third parties.

Data Security

We take reasonable and appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure. Your information is stored securely and accessed only by authorized personnel for service-related purposes.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Sharing of Information

We may share limited information only with:

Trusted partner hospitals, laboratories, or healthcare providers, strictly for service delivery
Legal or regulatory authorities, if required by law

All partners are expected to follow confidentiality and data protection standards.

Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance functionality, analyze usage patterns, and improve user experience. You may choose to disable cookies through your browser settings.

Your Rights

You have the right to:

Access or update your personal information
Request correction of inaccurate data
Request deletion of your data, subject to legal or service obligations

Requests can be made by contacting us at the email address below.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with immediate effect.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us at: 📧 info@rakshahealthsolutions.com.